Cooling Tower Customer Service

Cooling Towers - Lowest $ KW/Ton from Tower Tech

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Tower Tech Genuine Replacement Parts


Manufacturer: U.S. Electrical Motors Co. Available in 3.0 HP, 5.0 HP, 7.5 HP. L-10 sealed bearings now standard. Rated for inverter duty. Motor is virtual wash-down motor since October of 2005. 7.5 HP motor pictured.	Manufacturer: Tower Tech, Inc. Standard in TTXE Series towers are Variable-Flow Rotary Spray Nozzles. Pictured is model RSN-HP introduced January 2005. RSN-HP is now standard on new TTXE Series towers. HPDE plastic, stainless steel hardware. The RSN-HP is available as an upgrade option for all series of Tower Tech Cooling Towers.	Manufacturer: Tower Tech, Inc. Standard in all TTMT, TTEF, TTCT, and TTGE Series towers are Variable-Flow Rotary Spray Nozzles. Pictured is model RSN-B introduced in 1993. HPDE plastic with stainless steel hardware.	Manufacturer: Multi-Wing America, Inc. Standard in TTXE Series towers. 9WR fan (6 blades, 23 ° pitch) required for 7.5HP motors; 7WR fan (8 blades, 27° pitch) required for 5HP motors; 7WR fan (4 blades, 23 ° pitch) required for 3HP motors.

Manufacturer: Brentwood Industries, Inc. Standard in TTXE Series towers are CDX-80 PVC drift eliminators. Drift eliminator dimensions vary by tower model.	Manufacturer: Brentwood Industries, Inc. Standard in TTXE Series towers is CF-1900 fill media. PVC, 19mm flute size, cross-fluted design, 10-mils thickness. Dimensions of fill logs vary by tower model.	Manufacturer: Tower Tech, Inc. Stainless steel tube and plate construction. Standard in TTXE Series towers.	Manufacturer: Tower Tech, Inc. Standard in TTXE Series towers is Tower Tech's patented Water Collection System. Pictured is the CVS model standard in TTMT, TTCT, TTEF & TTXE Series towers. Photo detail shows a single WCS vane with standard 'double end-caps' and secondary drainage channel. ABS plastic, 304 stainless steel hardware.

Customer Service
Your satisfaction is important to us. Please direct any questions you may have regarding installation, operation or maintenance of your Tower Tech tower to our knowledgeable Customer Service/Support staff, email: Service@TowerTechInc.com. Refer to our FAQs section for answers to many common service and operational questions.

Assistance During Standard Business Hours
Call the Customer Service Hotline: 405.290.7788 for immediate customer assistance from 8am-5pm (CST) Monday through Friday. You can also call our main phone line, 405-290-7788 or fax us at 405-979-2180 (or 405-979-2131). Our email, Service@TowerTechInc.com, is also regularly monitored during this time, so please feel free to send your question or comment to a Customer Service Representative for a prompt reply.

Emergency Assistance
For emergency after hours assistance call our pager response line at 405-979-2123. For emergency calls received between midnight and 6 a.m. CST your call will be handled in the order received beginning at 7 a.m. by Tower Tech Customer Service Representatives. Tower Tech's network of manufacturer's reps located throughout the U.S. and our joint venture partners and licensees located around the globe have the application expertise necessary to assist you in selecting the optimum tower configuration for your needs.

Tower Tech's well-stocked and fully-staffed Customer Service department is able to provide responsive service, repair, start-up and troubleshooting assistance wherever you are located. For more up-to-the-minute support and service, enroll in Tower Tech's Preventive Maintenance Program. This comprehensive service assures you of peak tower performance throughout the lifespan of your tower investment. Call or email a Customer Service Representative for program details: (405) 979-2123, Service@TowerTechInc.com.